If you do not agree to them, please do not use the Site. By using the Site, you fully and unconditionally accept and agree to these Terms of Use. ('we') provides (the 'Site') subject to these Terms of Use and all applicable laws and regulations. IT ALSO CONTAINS A DISPUTE RESOLUTION CLAUSE. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS. Please note that we are unable to process walk-in returns. Returns will be processed and approved credits issued within five business days of receipt.

If you have any questions or concerns or are unclear as to whether or not you may qualify for a refund, contact us at Customers pay for return shipment charges. Please make sure that you qualify before returning your items.We recommend that you choose a method of shipping with tracking and insurance. We are not responsible for return packages that may be lost or damaged in transit.We reserve the right to refuse a refund on any return shipment. Refund eligibility is determined once your return is received and inspected. Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request.We cannot accept returns for certain products, for example:.Any tool return must contain all parts sold with the original purchase, including cords, chargers, adapters, carry case and any accessories.We reserve the right to deny multiple refunds on products purchased and returned more than once. Multiple return requests for the same products are subject to review by. Returned products may not be altered, over 50% used, or damaged. gift with purchase and any original product packaging must be returned. All parts, pieces, printed materials, promotional items, e.g. Returned products are subject to inspection by staff.Return shipments received without a return authorization will not qualify for a credit. Customers must obtain a return authorization and return their item(s) within 30 days of receipt of their order.Obtain a return authorization and return your product within 30 days of receipt of your order.To ensure that we receive the package we recommend using a method of shipping with tracking and insurance. Include a print out of your return request or copy of your packing slip with your return shipment.Ĭustomers pay for return shipment charges.Contact us by e-mailing Include all parts, pieces, printed materials, and accessories, along with the product's original packaging.

Return Instructions – 4 Easy Steps to No Hassle Returnsīefore shipping your return we recommend that you review our entire return policy below. Your satisfaction is our primary goal please carefully review our return instructions and policy below. If an item is excluded from returns it will be clearly noted on the product details page. Hair Coloring Products, Hair Extensions and Wigs. Please note: there are certain products that we cannot accept returns, for example:

If you are not satisfied with any of the products you have purchased at, you may return the item in its original packaging within 30 days of your shipment receipt date. As part of our commitment to you, purchases are backed by our 100% satisfaction guarantee.

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